Privacy Policy

1. Introduction

LSASpy ("we," "us," or "our") operates the LSA Spy platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and payment information. Payment details are processed and stored securely by our payment processor, Stripe, and we do not store your full credit card number.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, search queries, and time spent on the platform.

Device and Browser Information

We collect standard technical information such as your IP address, browser type, operating system, and device identifiers to ensure the Service functions correctly and to help diagnose issues.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Send service-related communications (e.g., billing confirmations, alerts)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our product
• Detect and prevent fraud or abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors that help us operate the Service (e.g., Stripe for payment processing, Supabase for data hosting)
• Legal compliance — when required by law, subpoena, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use the Service. You can control cookie settings through your browser, though disabling cookies may affect the functionality of the Service.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format

To exercise any of these rights, contact us at support@lsaspy.com.

9. Children's Privacy

The Service is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@lsaspy.com.